Home How does this work? Ordering your Abbey Casket

How does this work? Ordering your Abbey Casket

How does this work? Ordering your Abbey Casket

One of the most frequent questions we’re asked about purchasing an Abbey Casket is: “How does this all work?” Whether you’re purchasing at the time of need or preplanning for yourself or a loved one, the process is simple.

FTC Funeral Rule

According to the Funeral Rule adopted by the Federal Trade Commission, you can purchase a casket or cremation urn anywhere and have it delivered to your funeral home. The funeral home cannot charge any additional fees for receiving or handling the casket. You’re also not required to be on site when the casket or urn is delivered. However, most funeral homes will not store a casket ahead of time due to storage limitations.


Ordering an Abbey Casket or cremation urn is simple. If you’re purchasing for a loved one who has died or planning for yourself, you can visit our website to review all of our products and pricing. You can easily order our cremation urns and keepsake crosses online. However, because of the delivery details, ordering a casket must be done calling us at (800) 987-7380.


If you’re preplanning your casket purchase, you can fill out our Prepay Order Form online to start the process. The whole process can be done through the mail. You do not have to have arrangements through a funeral home before prepaying for your Abbey Casket. At the time of death, the casket is delivered directly to your funeral home.


Abbey Caskets keeps an ample inventory of caskets and cremation urns. If you prepay for your casket or call at the time of need, your style of casket will be readily available to be delivered immediately to your funeral home.


At the time of death, your family or funeral home will contact us to make delivery arrangements. The casket will then be delivered to your funeral home. Abbey Caskets works with many different shipping companies to make sure the casket is delivered on time.

Planning a funeral can be an overwhelming and emotional experience. However, the process of ordering a casket or cremation urn can be one part of the experience that’s handled quickly and easily.


  1. Hello 🙂
    Do you know if such a Funeral Rule applies in Canada?

    • Not that I’m aware of. But you could probably do a quick search on the government website.

  2. Is there a fee for shipping?

    • Standard delivery is included in the cost of the casket. Standard delivery will be determined by the delivery location. Expedited services are available at an additional cost. Contact us to determine what standard delivery would be for you.

  3. I’m only 55. I don’t plan on needing my casket for at least the next 20+ years. What would happen if, God forbid, the Abbey has to close? Thanks, Nancy Feverston

    • When someone prepays for their Abbey Casket the money is placed into a third party trust under the purchaser’s name. If for some reason Abbey Caskets would close the money is still in the purchaser’s name to be used towards another casket, either through the funeral home or another casket manufacturer.

  4. I’m a granddad with 6 children and 14 grandkids. I know that one of these days my time will come, that’s Ok with me. I’m lucky to have had a good life. Sure, some bumps in the road, but overall A+. I play golf 2 days and try to walk 8 miles a week. My wife and I just celebrated our 60th. My question is ..I would like to help build my own casket. There certain thing that I would like on the casket if possible. Some stickers my gramerschool, St. Giles, (Dominicans sister), high school, Fenwick (Dominican priests) and college, Purdue. I also served in the US Army in the infantry in Korea in 1952. I would hopefully finish the casket and store in my garage till needed. I would also have people would come to my wake sign the top. Ya, I know, my wife says I loosing it. I forgot, I’m 87.

  5. My mom had requested a simple casket and my dad found Abbey Caskets. He casket was beautiful and the crosses we all received have been cherished for the past 18 years. When my dad passed away, my brother and I were flipping through a book of urns at the funeral home and didn’t like any of them. I pulled out my phone, got on-line and ordered an urn from Abbey Caskets while we were sitting at the funeral home. It matched mom’s casket and was perfect. It was the easiest piece of planning their funerals. Thank you so much for all you do!

  6. Can you order a double occupancy casket ?? Visited your place many years ago. Just wondered. I still have one of your pens

    • No, we do not offer double occupancy caskets. We do offer companion urns which is designed for two individuals.

  7. Can you send my the free Catholic funeral planning guide. Sincerely, Jacqueline Tucek

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