Home Shipping & Delivery Information

Shipping & Delivery Information

Abbey Caskets works with shippers to ensure the casket or urn you order arrives on time and in excellent condition.
Standard Shipping:
Shipping caskets throughout Indiana and surrounding states (KY, IL, OH, TN, MO, MI) are delivered within 1-2 business days by Abbey Caskets or common carrier. Standard shipping and handling are included in the price of the casket or urn.

Nationwide casket delivery by common carrier is available but may take 5-10 business days for delivery. Delivery outside of Indiana and surrounding states are subject to a premium charge.

Standard delivery for cremation urns can be delivered within 3-4 business days.

Expedited Shipping:
Expedited, weekend and holiday delivery, coast to coast, is handled by expedited drivers. Expedited shipping is not included in your prepay option. These costs are calculated for you at the time of need. 

Urns can be shipped overnight via FedEx or USPS if needed.

Customers are responsible for any expedited shipping charges. Please call us for details on expedited shipping costs at (800) 987-7380.

 

It’s best to make arrangements as early as possible. For details call Abbey Caskets, at (800) 987-7380, or email us.

Where to ship:
We will ship the casket or urn directly to you or to the funeral home of your choice. Please provide us the name, address and phone number of the delivery address, and we will make the arrangements. If you prefer to have the funeral home contact us to make delivery arrangements, please do so. You can give the funeral home our toll-free number, (800) 987-7380.

Working with your funeral home:
In 1994, the Federal Trade Commission ruled that funeral homes may not charge a surcharge or handling fee to those who wish to supply their own casket or urn to be used in funeral arrangements. Thus, funeral homes are accustomed to such arrangements. However, proper notification is required, as is consideration of the various requirements the funeral home may have.

Refund and Return Policy:
If you purchase an Abbey Caskets product that is damaged or defective, please contact us within 30 days for an exchange or refund. Damaged caskets are typically replaced within one day.

Prepay contracts, as stated in the contract, are irrevocable.

To request an exchange or refund, call Abbey Caskets at (800) 987-7380.

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Contact Info

  • 200 Hill Drive
    St. Meinrad, Indiana 47577
  • Toll-Free: 800-987-7380
  • info@abbeycaskets.com
  • Mon-Fri: 7:00 am - 4:00 pm
    Sat & Sun: By Appointment
    (All hours Central Time)

What People Have to Say:

Mom picked out her casket – she wanted an Abbey casket from the first time she saw one. The Abbey service then and at the time of ordering one for her was great.

She wanted an Abbey casket
Mark for Loretta Kurzendoerfer

Thank you for your assistance in ordering a casket for my mother. Although I’ve heard about them for years, I hadn’t seen one of the Abbey Caskets (that I know of). What we ordered and you delivered exceeded our expectations. Other family members were very pleased when we saw the casket at our meeting prior to the funeral. “Simple and sacred” and beautifully constructed. The added touch of the plaque on the end really adds the perfect touch. Please convey my thanks to those whose skills and care go into the caskets. It made such a difference to us to

Simple and Sacred
Margaret Bradbury

We received many positive comments about the beautiful, but simple monk’s casket in natural poplar that we ordered for Jim. The priest even commented on its beauty during his Mass homily. Abbey Caskets customer service could not have been more comforting during this very difficult time.

Many positive comments
Laura Roberts

Sadly, I purchased 2 items within 6 months — and urn for my mother-in-law and a casket for my husband! On both occasions, I was very satisfied with the care which your representatives attended my needs. Each purchase went well from initial ordering to delivery. The items themselves are beautifully made. What a blessing to have a specially made casket and urn for each of my loved ones! May God bless your wonderful work.

What a blessing…
Anne Julian

The casket was beautiful and perfect for my husband, John. He was an outdoorsman. He loved to fish and hunt. We thought it looked like a boat and most everyone agreed. We loved the wood and the crosses. I have mine hanging where I see it often. Thank you for blessing the casket and the additional prayers. That means a lot to us.

Perfect for my husband
Janice Engle

Abbey Caskets manufactures a high quality product with great efficiency and timeliness. The caskets are produced with great craftsmanship. They are beautiful, yet simplistic. My parents toured the monastery many years ago and it was such a memorable visit that they decided to preorder each of their caskets. This saved us from guesswork about what they wanted and made the process much easier after each of them passed.

Beautiful, yet simplistic
Mary Jo Snow

Dear Abbey Caskets, Your caring staff, craftsmanship, and before and after support was a God send. My entire family is so impressed with your service and ministry. Thanking God for you.

Thanking God for you
Karen Paxton

Abbey Caskets made everything easy for me when a decision had to be made for a casket purchase for my husband. From the call to them when he was in hospice, to the actual day I had to order. Everything went smoothly and the kindness I was given was comforting during that very difficult time. So many people commented on the beauty and simplicity of the casket, which just affirmed I had made the best choice for my beloved.

Made the best choice
Mrs. Beth Heigl

I was pleased already with the quality of service we had received. But when the funeral home called to let me know the casket had been damaged on shipping, it only took one quick phone call and you took care of it. I later learned that someone volunteered to personally drive the new casket all the way to VA. I’m very grateful.

I’m very grateful
Joseph Lyons

I really liked it. The quality and craftsmanship was superb. I liked the dark color of the stain. A lot of the men ask me where we got it. Simple but elegant. It arrived the next day at the funeral home and they told me how good it had been packed for shipment. Thank you.

Simple but elegant
Mary E. Hirschfeld
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